Frequently Asked Questions
Maintenance
Full paint, carpet steam clean or replaced if needed, professional clenaing, and a full maint inspection of all items in the home. This includes the final make ready inspection.
Please submit a service request through your resident portal.
By our maintenance supervisor within a 48 to 72 hour window.
No. As long as we have permission to enter we can handle this while you are away.
Our service team is on call 24 hours to assist. Simply call our 800 number to leave a message and he will be notified that you need assistance.
Yes, as long as you return the home to us in the condition it was given to you in.
Amenities
24 hour fitness center, resort style pool with jacuzzi, fire pit, BBQ grills, lounge areas.
Yes, there are two car garages attached to every home and open parking throughout the community.
Stove/over, refrigerator, microwave, washer and dryer.
Upstiars.
$250 one time pet fee, $400 pet deposit and $50 monthly pet rent.
No weight but aggressive breeds are not allowed.
Yes, 6 with a $500 monthly premium.
With client approval.
No fitness center onsite.
Quiet hours: 10 pm to 9 am.
Admin
Appointments are required as there is no leasing office onsite.
Ten minutes away
Online through our website, but I will sent you the invite link to apply.
Up to 72 hours.
$75 application fee per applicant and $250 adim fee.
Don't stress! I am a pro at this and am going to make this as easy as possible for you.
Online through our resident portal.
You can pay with credit card, ACH, or with autopay.
Yes, $300,000 worth of liability.
Directly through the utility company.
You can have someone up to 14 days.
No security deposit transfer.
Yes, there is an early termination clause that allows this.
Location
Arcadia
Arcadaia
Two miles
There is a Trader Joes, Whole Food, Sprouts, Fry's, and Target within a seven mile radius.
Starbucks, The Human Bean, Café Millie and Luci's are all 1-2 miles away.
Directions
Find the directions to our community here.
36th St. and Campbell Ave.
Neighborhood
Arcadia
Arcadia is one of Phoenix's most sought-after neighborhoods, known for its lush landscaping, walkable streets, and proximity to some of the city's best dining, shopping, and outdoor spaces. Novella at Arcadia is located right in the heart of this vibrant community at 4402 N 36th St, offering luxury townhome living steps from top-rated restaurants, Camelback Mountain trails, and neighborhood parks. If you value a lifestyle that blends outdoor recreation with urban convenience, Arcadia is a standout choice.
Biltmore
Just west of Arcadia, the Biltmore neighborhood is another premier destination for renters in Phoenix. Known for its upscale retail at Biltmore Fashion Park, elegant residential streets, and easy freeway access via AZ-51, Biltmore offers a polished, resort-inspired way of life. Novella at Biltmore is a sister community located in this neighborhood, making it an excellent option if you are exploring luxury townhome rentals in the area.
Camelback East
Camelback East is a broad, well-connected neighborhood spanning the area around iconic Camelback Mountain. Renters here enjoy access to hiking trails, popular local restaurants along Camelback Road, and a strong sense of community. The neighborhood sits at the crossroads of several major Phoenix corridors, making commuting convenient throughout the metro area.
Arcadia Lite
Arcadia Lite, located just north of the original Arcadia neighborhood along Thomas Road and 40th Street, has grown into one of Phoenix's trendiest pockets for renters. It offers a walkable environment with coffee shops, breweries, and casual dining, all at a slightly more accessible price point than central Arcadia.
Arcadia
Arcadia is one of Phoenix's most sought-after neighborhoods, known for its lush landscaping, walkable streets, and proximity to some of the city's best dining, shopping, and outdoor spaces. Novella at Arcadia is located right in the heart of this vibrant community at 4402 N 36th St, offering luxury townhome living steps from top-rated restaurants, Camelback Mountain trails, and neighborhood parks. If you value a lifestyle that blends outdoor recreation with urban convenience, Arcadia is a standout choice.
Biltmore
Just west of Arcadia, the Biltmore neighborhood is another premier destination for renters in Phoenix. Known for its upscale retail at Biltmore Fashion Park, elegant residential streets, and easy freeway access via AZ-51, Biltmore offers a polished, resort-inspired way of life. Novella at Biltmore is a sister community located in this neighborhood, making it an excellent option if you are exploring luxury townhome rentals in the area.
Camelback East
Camelback East is a broad, well-connected neighborhood spanning the area around iconic Camelback Mountain. Renters here enjoy access to hiking trails, popular local restaurants along Camelback Road, and a strong sense of community. The neighborhood sits at the crossroads of several major Phoenix corridors, making commuting convenient throughout the metro area.
Arcadia Lite
Arcadia Lite, located just north of the original Arcadia neighborhood along Thomas Road and 40th Street, has grown into one of Phoenix's trendiest pockets for renters. It offers a walkable environment with coffee shops, breweries, and casual dining, all at a slightly more accessible price point than central Arcadia.
A Luxury Retreat in the Heart of the Desert Living in Arcadia means waking up to one of Phoenix's most picturesque and culturally rich environments. The neighborhood is defined by its lush desert landscaping, tree-lined streets, and an unbeatable combination of outdoor access and urban convenience. Novella at Arcadia captures this spirit with luxury townhomes designed to complement the natural beauty and active lifestyle the area is known for.
Proximity to Outdoor Recreation
- Camelback Mountain is one of Phoenix's most iconic landmarks, offering world-class hiking and climbing trails just minutes from the neighborhood.
- Los Olivos Public Park Place Plaza provides open green space for relaxation and recreation right in the community.
- The area's walkable streets and nearby parks make it easy to enjoy the outdoors year-round.
World-Class Dining and Shopping
- Arcadia is home to some of Phoenix's most beloved restaurants and local eateries, many within walking distance of Novella at Arcadia.
- Arcadia Plaza and nearby retail corridors offer convenient access to everyday essentials and boutique shopping.
- Sprouts Farmers Market is nearby for fresh, health-focused grocery options.
Entertainment and Culture
- AMC Dine-In Esplanade 14 offers a premium movie-going experience close to the property.
- Papago Golf Club provides a stunning desert course for golf enthusiasts just a short drive away.
- The proximity to Biltmore Fashion Park and Old Town Scottsdale means high-end retail and dining are always within reach.
Seamless Connectivity
- E Indian School Rd serves as a primary corridor connecting Arcadia to the broader Phoenix metro area.
- Phoenix Sky Harbor International Airport is approximately 7 miles away, making travel convenient.
- The neighborhood's central position provides easy access to Scottsdale, Downtown Phoenix, and Tempe.
Outdoor Activities and Recreation
- Camelback Mountain is one of the most popular destinations in the Phoenix area, featuring the Echo Canyon and Cholla trails for hikers of all levels. Views from the summit are among the best in the metro region.
- Los Olivos Public Park Place Plaza is a neighborhood green space perfect for relaxing afternoons, casual walks, and enjoying Phoenix's sunny weather.
- Papago Golf Club offers a well-maintained desert course surrounded by the stunning red rock formations of Papago Park, ideal for golfers looking for a scenic round close to home.
Shopping and Everyday Essentials
- Sprouts Farmers Market is a go-to destination for fresh produce, organic groceries, and health-focused products, located conveniently near Novella at Arcadia.
- Arcadia Plaza provides a neighborhood retail hub with a variety of shops and services to take care of everyday needs.
- The broader Arcadia corridor is lined with boutique shops, specialty stores, and locally owned businesses that give the neighborhood its distinctive character.
Dining and Entertainment
- Arcadia is widely regarded as one of Phoenix's best dining neighborhoods, with acclaimed local restaurants clustered along Indian School Rd and nearby streets.
- AMC Dine-In Esplanade 14 combines a full dining experience with first-run films, making it a great spot for evenings out.
- The Camelback Road corridor offers everything from casual brunch spots to upscale dinner destinations, all within a short drive or walk.
Day Trips and Regional Exploration
- Old Town Scottsdale is just a short drive east, offering galleries, nightlife, boutique shopping, and one of the valley's most vibrant cultural scenes.
- Biltmore Fashion Park is minutes away and features high-end retail, dining, and a beautifully curated outdoor shopping environment.
- Phoenix Zoo and the Desert Botanical Garden in nearby Papago Park are beloved regional attractions worth exploring.
Major Roadways and Transportation
- E Indian School Rd is the primary surface street corridor near Novella at Arcadia, connecting residents east and west across the Phoenix metro.
- AZ-51 (Piestewa Freeway) is easily accessible from the Arcadia neighborhood, providing quick connections to Scottsdale to the north and I-10 to the south.
- Phoenix Sky Harbor International Airport is approximately 7 to 8 miles away, making business travel and regional connectivity a straightforward commute.
Nearby Employers
- Phoenix Children's Hospital, one of the largest pediatric healthcare systems in the country, is located approximately 5 miles from Arcadia and represents one of the metro area's most significant employers.
- Banner Health operates multiple facilities throughout the Phoenix area, with several campuses accessible via Indian School Rd and AZ-51.
- The Esplanade is a premier mixed-use business hub just minutes from the neighborhood, home to a concentration of corporate offices spanning real estate, finance, and high-growth startup companies, attracting a strong base of high-earning professional tenants and making it one of the most significant nearby employment centers.
- Scottsdale's corporate corridor, including major headquarters and financial services firms, is accessible within 15 to 20 minutes via the Piestewa Freeway.
Higher Education
- Gateway Community College is approximately 4 to 5 miles from Novella at Arcadia, making it an accessible campus for continuing education.
- Phoenix College is situated in midtown Phoenix and is reachable within a short drive heading west on Indian School Rd.
- University of Arizona's Phoenix campus and other university facilities are within the greater Phoenix metro area and accessible via the freeway network.
Nearby Schools
- Arcadia High School is a well-regarded Scottsdale Unified District campus located close to the Novella at Arcadia community.
- The Madison Elementary District serves much of the surrounding area with a strong network of public schools.
Proximity to Scottsdale
- Scottsdale, one of the most economically active cities in the Phoenix metro area, is within 10 to 15 miles of Arcadia. The city is home to a wide array of employers across healthcare, technology, finance, and hospitality, all accessible via AZ-51 or surface streets through the Camelback corridor.
Community Amenities
Novella at Arcadia is designed to deliver a resort-inspired living experience within a thoughtfully curated community environment. Key community-level amenities include:
- Resort-inspired swimming pool perfect for relaxing and recharging in the Arizona sunshine
- Outdoor fire pit creating a warm and social gathering space for evenings outdoors
- Community barbecue area ideal for hosting friends and enjoying meals al fresco
- Lounge seating areas where neighbors can gather and unwind in a comfortable, inviting atmosphere
- Lush landscaping throughout the community that adds to the scenic Sonoran Desert aesthetic
- Ample guest parking for visitors
- Pet-friendly community welcoming four-legged residents
Apartment and Townhome Features
Inside each townhome at Novella at Arcadia, residents enjoy a range of premium finishes and functional design details:
- Private patios offering scenic Sonoran Desert views and a personal outdoor living space
- 9 to 11-foot ceilings that create an open, airy feel throughout the home
- Expansive windows that flood each residence with natural light
- Oversized sliding doors connecting indoor and outdoor living spaces
- 5-panel designer doors adding a distinct aesthetic touch
- Gas stoves in gourmet kitchens built for everyday cooking and entertaining, alongside stainless-steel appliances.
- Spacious great rooms designed for flexible living arrangements
- Two-car attached garages providing secure, direct-access parking and additional storage
- Recessed lighting throughout for a clean, modern ambiance
- Ample built-in storage to keep everyday life organized and efficient
The combination of community amenities and thoughtfully designed interiors makes Novella at Arcadia a standout option for luxury townhome rentals in Phoenix's Arcadia neighborhood.
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